Frequently Asked Questions
Can't find the answer you're looking for from our website, or below? Please call us on 08 8122 1433. We are ready for your call 24/7. Alternatively, please click here to contact us using our online form.
Which areas do you service?
We service all of the Adelaide Metropolitan area, Adelaide Hills, Fleurieu Peninsula, and many regional centres including Murray Bridge, Port Augusta, Port Pirie, Whyalla, Port Lincoln, Mt Gambier, and the Riverland.
Click here to find out more about where we can help.
What are your support workers like? Are they screened?
Our support workers have successfully completed a Certificate III (or above) in an appropriate field such as Aged Care. They all have DCSI clearances (which is like a police clearance) and are thoroughly screened. We employ a wide range of support workers – young and not-so-young, male and female, and from a wide range of cultural backgrounds.
Read more about our commitment to you.
How quickly can you commence services?
In most cases, within 24 hours!
Please click here to contact us or phone 08 8122 1433 and we can help you get started.
What if I don’t like a support worker?
We understand that not everyone gets along. Therefore, please contact us with your concerns and we will take the appropriate course of action to rectify any issues.
What if I want to change my services?
Please contact your coordinator. We are the most flexible service provider in Australia, so making a change shouldn't be a problem.
Want to discover how Zenitas Care can assist you to reach your goals?
Fill in your details below and we will get back to you as soon as possible. Otherwise please call us on 08 8122 1433
We look forward to hearing from you.
"Thank you very much for sending Hanne to help me for the past two Fridays. She helped me to keep my mind on cleaning (which has been difficult for me) and most of all she talked to me like a normal person, something I haven't had for a long time. Hanne didnt make me feel guilty for having my dogs inside with me and she was very kind, happy company for me. Thank-you all."
“My wife and I have been able to continue living in our own home due to the care and support provided by Zenitas Care. It has been a delight to be looked after by such capable, pleasant and well mannered people – nothing is too much trouble for them!”
D & J
"Wonderful service and care. Would highly recommend your company to anyone needing care. "
Caroline, Donald and Vera R.